FAQ’S

What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please contact our customer service team to initiate a return.

How long does shipping take?

Shipping times vary depending on your location. Typically, orders are processed within 2-3 business days, and shipping takes an additional 5-7 business days for domestic orders. International shipping may take longer.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and times vary depending on the destination.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal, Apple Pay, and Google Pay.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We process orders quickly, but we will do our best to accommodate your request if the order has not yet been shipped.

What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or a refund as quickly as possible.